SUPPORT
Frequently Asked
All VOP pieces are made to order in Montreal, Canada by Art of Where. Production takes 5-10 business days, plus 3-7 days for Canadian shipping. International orders may take longer.
Due to the made-to-order nature of our pieces, we cannot accept returns for change of mind. If your item arrives damaged or defective, contact us within 7 days for a replacement.
Machine wash cold, gentle cycle, inside out. Hang dry or tumble dry low. Do not bleach. The sublimation prints are permanent and will not fade with proper care.
Yes. Every piece is made to order, so there's no overstock and no waste. Art of Where uses eco-friendly sublimation printing in their Montreal studio. We never mass-produce.
Yes, we ship worldwide. Canadian orders enjoy the fastest delivery. International shipping rates are calculated at checkout.
We offer one-time size exchanges within 14 days of delivery. Contact us at hello@veilofpasithea.com with your order number.
